Secure payment process
Understand how escrow protects both parties and when funds are released.
Escrow basics
Senders are charged when they confirm a traveler, but funds stay in escrow until delivery completion.
Travelers see proof of escrow before pickup so they know payment is guaranteed.
If a delivery is cancelled before pickup, the authorization releases immediately.
Release timing
Funds release when the sender confirms delivery or automatically 48 hours after proof is uploaded.
Disputes pause the payout until support reviews the evidence.
Tips added after delivery process separately and do not delay the main payout.
Protecting your payments
iCarry never stores full card numbers; our payment partners tokenise them for security.
We monitor for unusual payment activity and may request extra verification for large orders.
Contact support if anyone asks you to pay or refund outside the platform.