Back to Trust & Safety
Trust & Safety

Reporting suspicious activity

Know how to flag policy violations or unsafe behavior and what happens after you report.

Recognize warning signs

Watch for pressure to move off-platform or pay outside the app.

Be cautious if someone refuses to share verification badges or changes item details repeatedly.

Report inconsistent pickup locations or listings that feel rushed without explanation.

Submit a report

Use the Report button in any chat or listing to flag the issue.

Provide context, screenshots, or timestamps to speed up the investigation.

You can choose to keep your identity confidential from the other party.

After you report

Our trust team reviews reports within 30 minutes during operating hours.

We may pause the other account while we investigate.

You will receive a follow-up in the app when the case is resolved, though some details remain private.

    Reporting suspicious activity | Trust & Safety | iCarry Help | iCarry