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Trust & Safety
Community guidelines
Follow these principles to keep interactions respectful and productive.
Respect each other
Communicate politely, even when plans need to change at the last minute.
Avoid discriminatory language or behavior; violations lead to suspension.
Leave accurate ratings so the community can make informed decisions.
Stay honest
Represent your identity, travel plans, and items truthfully at all times.
Do not share accounts or impersonate other members.
Update your profile if your contact information or verification status changes.
Support the community
Report policy violations promptly so our team can take action.
Share constructive feedback after deliveries to help others improve.
Offer helpful tips in community forums or onboarding guides when you can.