Understanding traveler and requester roles
Compare the responsibilities of travelers and senders so you can decide how you want to participate.
Traveler responsibilities
Review requests carefully and accept only those that match your itinerary and baggage allowance.
Coordinate pickup and drop-off logistics with the sender and keep them updated along the way.
Provide proof of delivery in the app so escrowed payments can be released without delay.
Sender responsibilities
Describe each item accurately and upload photos that show size and condition.
Be on time for pickup and provide any customs paperwork the traveler will need at the border.
Release payment promptly after confirming the item arrived in good condition.
Switching roles
You can toggle roles at any time from the navigation bar; the marketplace view updates instantly.
Ratings and badges apply across roles, so the trust you build as a traveler carries over to sending as well.
Notification preferences are role-specific, allowing you to mute alerts that do not apply to your current focus.