Managing notifications
Control the alerts you receive so you never miss something important.
Notification channels
Enable push notifications on mobile for immediate updates about pickups, arrivals, and chat messages.
Email digests summarize weekly activity and highlight outstanding actions.
SMS alerts are optional and used for time-sensitive milestones such as customs clearance.
Adjusting preferences
Visit Settings → Notifications to toggle each channel for different event types.
Create quiet hours to mute non-critical alerts during the times you choose.
Travelers can pause new request notifications while on vacation, while senders can mute promotional messages.
Troubleshooting
Confirm notifications are enabled in your device settings and that you are using the latest app version.
Check your spam folder and add support@icarry.app to your safe senders list if emails are missing.
Log out and back in to refresh push tokens if mobile alerts stop appearing.