Traveler rewards and ratings
Understand how ratings impact opportunities and how to move up the loyalty tiers.
Earning strong ratings
Respond to new messages quickly and keep senders updated during key milestones.
Handle items with care and follow through on agreed delivery times.
Resolve conflicts respectfully and involve support when you cannot find common ground.
Loyalty tiers
Complete five successful deliveries to unlock Silver status and reduced service fees.
Reach Gold status at twenty on-time deliveries with a 4.7 rating or higher for priority placement in search results.
Platinum status includes instant payouts, early access to new features, and direct phone support.
Maintaining eligibility
Keep verification documents current and refresh them whenever they expire.
Avoid last-minute cancellations unless an emergency occurs.
Ask senders for feedback after each delivery to encourage more ratings on your profile.