Completing delivery proof
Submit clear evidence at handoff to unlock fast payouts and avoid disputes.
Before the handoff
Confirm the recipient’s passcode or identification requirements before heading to the meeting point.
Inspect the item for damage and mention any concerns while still with the recipient.
Open the proof of delivery screen so it is ready as soon as the handoff happens.
Collecting evidence
Capture a photo of the recipient with the item or request their digital signature in the app.
Enable geotagging to add location metadata to your proof for added transparency.
Note any cash reimbursements or additional paperwork exchanged during the handoff.
After submission
Review the uploaded proof in your timeline to ensure it is clear and correctly labeled.
Send a quick confirmation message thanking the sender and summarizing the handoff.
Keep original paper receipts until payment is released in case support requests verification.