Sharing updates while traveling
Keep the other party informed at each stage of the journey.
Use the timeline
Mark milestones like Pickup Confirmed, In Transit, or Delivered to trigger automatic notifications.
Add notes to timeline events to clarify delays or special handling instructions.
Enable optional location sharing for high-value deliveries so senders can follow progress.
Send timely messages
Check in after each major leg of the trip, especially after security or customs.
If a delay appears, share the new ETA and any alternate plans immediately.
React to messages with quick emoji responses when a full reply is not necessary.
Wrap up clearly
Summarize delivery completion and mention any receipts or documents you uploaded.
Ask if the sender needs anything else before you close the conversation.
Encourage the other party to leave a rating once everything looks good.